Privacy Policy
Last Updated: 03/03/2025
1. Introduction
Welcome to Optimise Gym. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with UK data protection regulations, including the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).
2. Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, contact information (phone number, email address), date of birth.
- Membership Information: Membership type, payment details, membership history.
- Health and Fitness Information: Fitness goals, health conditions, workout history (if voluntarily provided).
- Usage Data: Information about how you use our facilities and services.
- Communication Records: Correspondence with us via email, phone, or in-person.
3. How We Use Your Information
We use your personal information for the following purposes:
- Membership Management: To process your membership application, manage your account, and communicate with you about your membership.
- Service Improvement: To enhance our services and tailor our offerings to your needs.
- Billing and Payments: To handle billing and payment processes.
- Health and Safety: To ensure your health and safety while using our facilities.
- Marketing: To send promotional materials and updates, with your consent where required.
4. Legal Basis for Processing
Under the UK GDPR, we process personal information based on the following legal grounds:
- Contractual Necessity: To fulfil our contractual obligations with you (e.g., managing your membership).
- Legitimate Interests: For purposes that are in our legitimate interests (e.g., improving our services and managing administrative tasks).
- Consent: Where required, we will seek your consent for processing certain types of data, especially for marketing communications.
5. Sharing Your Information
We do not share your personal information with third parties except in the following circumstances:
- Service Providers: With third parties who provide services on our behalf (e.g., payment processors), under strict confidentiality agreements.
- Legal Requirements: If required by law or in response to valid legal requests from public authorities.
- Business Transfers: In connection with any merger, acquisition, or sale of all or a portion of our business.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, or as otherwise described in this policy.
8. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Erasure: Request deletion of your personal information under certain conditions.
- Restriction: Request restriction of processing in certain circumstances.
- Objection: Object to processing based on legitimate interests or for direct marketing.
- Data Portability: Request transfer of your data to another organisation, where applicable.
To exercise these rights, please contact us using the details provided below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will notify you of significant updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Optimise Gym
Unit 6, Lock Hill Mills, HX6 3LD
Manager@optimise-gym.co.uk
01422 763702
Thank you for choosing Optimise Gym. Your privacy is important to us.